Getting Support

Big Bear SupportWe are committed to making the Big Bear Rail Controller among the finest operating systems on the market and as part of that commitment we offer all purchasers full 12 months online support plus assistance for the 30 days duration of any trial.

We have gone to great lengths to help make the software easy to use and resilient but if you have any  issues on the running your layout and computer configuration, we are happy to help. If you have any on-going software problems please contact us via the contact page and we will what we can to put things right.

- For general discussions, help from ourselves and other users please visit our Facebook Page.

- To report any problems or seek further advice please use the Online Contact Form.

- To speak to techincal support please call Big Bear on 0701 4 BIG BEAR (0701 424 4232) between 10 and 6 Monday to Friday.

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